IT Support

IT Support

IT Support

We provide the highest quality IT support to businesses all around South Wales and the West Midlands.

Whatever business model you are operating, our IT services and support will provide your company with the reliable platform it needs to keep growing and evolving.

Our support is extensive. It includes the supply and installation of all IT equipment including servers, switches, firewalls and network attached storage. We also provide a monitoring service. In addition to this we offer expert advice. With our engineers available 24/7, plus should any problems occur with the server then we will be alerted immediately.

This allows you to focus solely on the running of the business. Therefore allowing you to take care of the daily operations to maximise those profit margins while we ensure your IT infrastructure is doing everything your business needs it to.

Clarke Software is partnered with many of the best vendors in the business. Which is why we are able to provide you with the latest antivirus and security products (ESET), excellent operating systems and application software (Microsoft). Clarke Software can also offer high quality and high availability communications for both telephone and internet (IDNet).

We only partner with reliable vendors that will provide the very best technology available to ensure your business is equipped to compete to the very best of its ability.

We are also able to provide a much more personalised IT support to the many local businesses across Herefordshire, Glamorgan, Monmouthshire and Gwent as we have several offices strategically placed along the A465 in mid-Wales and the West Midlands.

Managed IT Support

Flexible business IT support packages
Insights portal to review our performance
24 hour service desk
Unlimited telephone assistance – UK based Helpdesk
Unlimited remote access support – providing faster resolution
Permanent on-site engineer(s) if required
Periodic strategy and management review meetings
Dedicated IT Support Manager
Performance Tuning
ESET Antivirus and Internet Security Solutions Partner
Microsoft Partner
IDNet Telecoms and Connectivity Partner

Our IT support services are designed to cater for businesses with between 1 to 1000 employees, requiring outright full IT management to a single function role or one-off projects.

A fully managed IT support service with Clarke Software acting as your own employed IT Manager, the IT support function is driven in a proactive manner ensuring the service is well delivered, maintained and progressed to fulfil the growing requirements of your business as it evolves.

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Clarke Software has an excellent track record of delivering IT support, telephony and development projects of various sizes.

These projects range from simple upgrades to significant network design and implementation. Contact us to see what we can offer your business.

  • IT strategy
  • Disaster recovery
  • High availability
  • Office relocation
  • Security review
  • Remote working
  • License reviews
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Offering IT Support in: